Email: info@thesglondon.com
Website: thesglondon.com
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1. Introduction
SG London values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website, book consultations, or place orders.
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2. Information We Collect
We may collect the following personal information:
• Contact information: name, email address, phone number, and mailing address.
• Measurements and body details: for bespoke and made-to-measure garments.
• Payment information: card or bank details processed securely through third-party providers.
• Consultation data: virtual appointment recordings or notes (with your consent).
• Website usage data: IP address, browser type, and browsing activity for analytics purposes.
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3. How We Use Your Information
Your personal data is used to:
• Provide our bespoke, bridal, and ready-to-wear services.
• Schedule and conduct virtual consultations.
• Process orders, payments, and deliveries.
• Communicate updates about your order, promotions, or events (where you have opted in).
• Improve our services, website functionality, and client experience.
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4. Sharing Your Information
SG London will not sell or rent your data to third parties. We may share information:
• With trusted couriers or delivery services for order fulfillment.
• With payment processors (PayPal, Stripe, banks) for secure payment handling.
• If required by law or legal proceedings.
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5. Data Storage & Security
• Your information is stored securely on servers and databases protected by industry-standard encryption and security measures.
• Only authorised SG London staff have access to personal data necessary for fulfilling orders or consultations.
• We retain your personal information only as long as needed to provide our services or comply with legal obligations.
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6. Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data (where not required for legal obligations).
• Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at samaira.sg@gmail.com.
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7. Cookies & Tracking
• Our website may use cookies or similar technologies to improve user experience and track analytics.
• You can manage cookie preferences through your browser settings.
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8. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from minors.
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9. Updates to Privacy Policy
SG London may update this Privacy Policy periodically. Updated versions will be posted on www.sglondon.co.uk with the date of revision.
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10. Contact
For any privacy-related questions, please contact us at:
Email: info@thesglondon.com